Understanding the people you serve

We help organizations hear from their members, customers, clients, and patrons through confidential surveys and feedback. Honest insight, handled with care.

Surveys

Structured surveys that capture what people really think, fielded by email and web.

Feedback

Listening programs that track satisfaction and sentiment over time.

Confidentiality

Responses are aggregated and anonymized before any results are shared.

About

MemberSurvey works with organizations to gather honest, useful feedback from the people they serve. We work quietly behind the scenes so that organizations can hear directly from their members, customers, clients, and patrons.

Our approach rests on a simple commitment: every participant's responses are kept confidential and used only in aggregate. We do not sell or share individual responses, and we report results only as combined, anonymized findings.


Privacy and confidentiality

We take the privacy of survey participants seriously. Information you provide is collected solely for research purposes and is reported only in combined, anonymized form.

We do not sell participant information, and we do not use survey responses to contact you for marketing. If you have questions about a survey you received, or wish to be removed from a survey list, please reach out using the contact details below and we will respond promptly.

Read our full Privacy Policy and Terms of Service.


Contact

Questions about a survey, or about how your information is handled? We are glad to help.

Email: [email protected]